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Cruelty-free Peace Silk 100% Mulberry Silk Pillowcase free 🌎 shipping from 200€/$

FAQ

Do Moonchild Silk Pillowcases fit my Memory foam, Tempur or Neck pillow?

To find the right size for your favourite neck pillow - just measure the maximum scope and divide by two. That way you ensure to pay attention on heights and size. If needed, fold underneath on the inside.

Silk Pillows - how much Momme do they have?

Momme is a weight unit from Japan and typically found in east asian countries. Our special Silk comes from India, is measured in gram and would convert to about 22 Momme. We choose the softest density. Did you know that conventional Silk often contains a polyester blend or is soaked in silicone finish to make it shinier and heavier? The higher the Momme count, the heavier the Silk. The thicker the Silk, the less soft it will be.

What is the grade of Moonchild Silk?

Moonchild uses only the best A+ grade Satin Silk, organically and ethically gained and woven under fair labour conditions in India.

How is Moonchild Silk dyed?

Our natural colour is unbleached and uncoloured - just a natural raw beauty. The other colours are hand dyed in a sustainable, non-toxic way in Vienna, Austria to ensure safe textiles.

Sustainability

What makes Moonchild Silk organic, fair or sustainable?

Moonchild Silk is organic, that means no Pesticides, GMO's and chemical fertiliser are used for the Mulberry tree plantations. No chemicals are used in the degumming or weaving process and silkworms are not harmed. This makes our Silk ethical, fair, sustainable and organic. Read on in our Peace Silk Article.

Why are Moonchild products more costly than other brands?

We have a drastically different approach for the creation of our products. Instead of buying ready-made products from asian factories, we develop them from scratch. Did you ever wonder why most Sleep Masks look alike? We make high-end quality accessible by cutting out the middleman markups and work with factories that produce for luxury brands thus providing identical quality at competitive costs. Luxury is found in the details: with truly organic silk and advanced tailoring that will pay off with long-lasting delight. Our creation process is the epitome of slow fashion. We invest thoughts and time to create a truly high-end and sustainable production, that is nearly waste-free. If you re-use your shipping box and re-purpose your gift box, we achieve a no plastic and no waste approach together.

Where and how do you manufacture your products?

All our products are manufactured in Europe. We import our Silk Satin and produce in factories and with seamstresses that produce for leading high-fashion brands, ensuring only the best quality craftsmanship and therefore long-lasting delight.

How do your suppliers support their workers?

Our supplier ensures fair working conditions from the Mulberry plantation to Silk producers to the weavers, which all happens in India. That includes that no child labour and no forced labour is involved in the production. All workers a payed above living wage. Woman and man are payed equal. The supplier creates employment opportunities in rural areas, allowing self dependency to woman and their children, enabling them to visit schools and set the foundation of their independence.

Where do you source your fabrics and what certifications do your fabrics have?

We source our fabric directly in India to skip traditional industry mark-ups along the supply chain and be able to offer the highest quality at a competitive price point. Our supplier is GOTS-certified.

Silk Care

Silk Pillowcase - how to wash?

Delicate Silk can easily be washed by hand or with the washing machine's hand wash or delicate cycle. You will not need to dry clean Silk Pillowcases. Silk drys quick. Do not dry Silk in direct sunlight and rather laying down on a towel than hanging. Read on in our Article about Silk Care.

Silk Pillowcase - can I wash it in the washing machine?

Machine wash is safe for Silk Pillowcases, ideally placed in laundry bag. Tumble dry low to not damage the gentle fibers.

Can I place a Silk Pillowcases in the dryer?

We do not recommend a dryer for Silk Pillowcases. Silk is sensitive to heat and might shrink or get damaged.

How often can I wash my Silk Pillow?

As Silk is naturally stain and dust repellent, there's no need to exchange your pillowcase too often. For normal use - a quick wash every week or every other week will do the job.

Can I wash my Silk Pillowcase with soap or shampoo?

Please do not. Even detergents for delicate fabrics might not be ideal, when they claim to be for Wool and Silk as both fabrics have different needs. The better you care for your Silk, the longer it will return the favour with long-lasting shine and smoothness. We recommend a special Silk Detergent and a hint of vinegar at the end of the washing cycle for that extra brilliance.

Shipping + Returns

What to do if my goods arrive damaged?

Drop us a line 24/7 at hej@moonchildsleep.com and our team makes sure to find a solution for any issue that might occur.

How do I track my order?

We will send you an email with your tracking when your order is processed.

Can I cancel or modify my order?

Please write us as long as your order is not yet processed to hej@moonchildsleep.com to let us know any changes.

How long do I wait before I get my refund or exchange?

All exchanges and refunds are processed within 2 to 5 working days.

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